Privacy Policy

FinalMyDeal ("FinalMyDeal", "we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you access our website, services, memberships, and promotional deals.

By using FinalMyDeal.com, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

• Full name
• Email address
• Mobile number
• Billing information
• Account credentials

b) Booking & Transaction Information

• Purchased memberships
• Coupon and deal redemption history
• Hotel or resort booking details
• Payment transaction references
• Validity periods and package selections

c) Device & Usage Information

• IP address
• Browser type and operating system
• Device identifiers
• Website interaction behaviour
• Cookies and analytics data

d) Customer Support Information

Information shared with us through email, WhatsApp, phone support, contact forms, and feedback submissions.

2. How We Use Your Information

We use your information to:

• Process memberships, bookings, and payments.
• Activate deals and promotional offers.
• Coordinate with hotel and resort partners.
• Provide customer support.
• Send booking confirmations and service updates.
• Improve platform performance and user experience.
• Detect fraud, abuse, or unauthorised activities.
• Maintain legal and regulatory compliance.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share limited information with:

a) Merchant & Hospitality Partners

To facilitate bookings, coupon validation, and redemption services.

b) Payment Service Providers

Including Razorpay (a secure, RBI-authorised payment aggregator) for transaction processing. FinalMyDeal does not store your debit card, credit card, banking credentials, or UPI PIN on its servers.

c) Service Providers

Trusted third-party providers assisting with hosting, analytics, communication services, and customer support infrastructure.

d) Legal Authorities

Where required by law, fraud investigations, legal proceedings, or government requests.

4. Cookies & Tracking Technologies

Our platform uses cookies and similar technologies to maintain login sessions, improve website functionality, analyse traffic and performance, and enhance security and fraud prevention.

By continuing to use our platform, you consent to the use of necessary cookies required for website functionality. Users may disable cookies through browser settings; however, some features may not function properly.

5. Data Security

We implement reasonable technical and organisational security measures to protect user information against unauthorised access, misuse, loss, or disclosure. All payments are processed through secure, encrypted payment gateways compliant with PCI DSS standards.

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

6. User Rights

In accordance with applicable Indian data protection law, users may request:

• Access to personal data we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of account information (subject to legal obligations).
• Withdrawal of marketing communication preferences.
• Grievance redressal regarding data handling.

Requests may be submitted through our support contact information below.

7. Third-Party Links

Our platform may contain links to third-party websites, hotel partners, or external services. FinalMyDeal is not responsible for the privacy practices, content, or security policies of external websites.

8. Children's Privacy

FinalMyDeal services are intended for users above 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

10. Contact Information

FinalMyDeal

814, Royal Trade Centre, Opp. Star Bazar, Adajan, Surat - 395009, Gujarat, INDIA

Email: support@finalmydeal.com

Phone: +91 93777 61777, +91 80001 13311

Support Hours: Monday to Saturday — 10:00 AM to 7:00 PM IST